No Captions in Windows Media Player (no slides):
I see the video, but I do not see the captions
Solution: In Windows Media Player, click play (in the menu at the top file, view, play, etc.), then move the mouse to "captions and subtitles," then click "On, if available"
If this does not work, or you do not see these options in your player, please call us at 703-961-9250, ext 229, or ext 223
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No Captions in the Globe Show (Video with slides):
I see the video and the slides, but I do not see the captions
Solution: Please use Internet Explorer (Or another ActiveX Enabled Browser) to view the captions. (Mozilla Firefox is not ActiveX Enabled).
If this does not work, or you do not see these options in your player, please call us at 703-961-9250, ext 229, or ext 223
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